Managed IT Services - BrightCloud Technologies
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Managed IT Services

Reduce the Cost and Increase the Performance of Your IT Infrastructure

Many SMEs have relatively small IT teams that need to juggle a lot of balls in order to keep things running smoothly. That’s why there are great strategic advantages in outsourcing some or all of your IT. Outsourcing adds a vast scope of expertise and efficiency to your organisation, and lets you get on with more important strategic projects.

Our comprehensive list of managed services are designed to be scalable and modular, so we can create a tailored package that is right for your business. Because we don’t sell off the shelf packages you only pay for what you actually need, providing great value for money.

So whether you want an expert to manage just one particular technology, or you want somebody to manage a whole service on your behalf, BrightCloud can help.

Our managed security service removes the burden of training, change control and administration from your IT department. Not only does it save you time but it also means your business is protected by next-generation security tools for an affordable monthly cost.

Our flexible security packages mean that you can opt for a service that includes all the equipment and licenses needed to deliver a complete solution, or just the management of your own technology.

BrightCloud Patch Management as a Service (PMaaS) is designed to remove the burden of managing patching cycles for your virtual or physical server estate, whilst giving you the peace of mind that you are up to date.

BrightCloud PMaaS is powered by Ivanti Patch Management Software.

If you have a Wide Area Network (WAN), remote users, multiple offices, or use cloud based applications then your business can benefit from WAN optimisation. Our WAN optimisation service  improves application performance and delivers cost savings by reducing the bandwidth used by your data centre’s and cloud applications.

To do this we deploy industry leading technology across your WAN to pinpoint the bottlenecks and network issues which are causing poor performance. After providing you with a report showing the issues we then implement changes which improve your WAN performance by caching, shaping and accelerating the critical traffic.

Data Centre Availability

The availability difference between each tier might at first glance seem nominal, but in reality its very significant depending on the application.

Tier 1 – 99.671%

< 28.817 hours of downtime/year

Tier 2 – 99.741%

< 22.688 hours of downtime/year

Tier 3 – 99.982%

< 1.5768 hours of downtime/year

Tier 4 – 99.995%

< 0.438 hours of downtime/year

Customer Testimonials

“BrightCloud have proven to be exceptional hosts for the Trust’s system. BrightCloud are fully conversant with the software, which enables their support team to react very quickly to our service requests. In preparation for implementation, BrightCloud were able to setup the hosting environment for our servers very rapidly, enabling us to hit our project go-live dates. I have no hesitation in recommending BrightCloud as they are extremely efficient and a pleasure to work with.”

“Since we moved our server environment from our basement to one of BrightCloud’s data centres we have seen significant increases in performance, largely down to the simplicity we have now in our ability to change the way that we work.”


BrightCloud have proved to be exceptional hosts for the Trust’s system. BrightCloud are fully conversant with the software, which enables their suppo…



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