Careers

Looking to Progress a Career in IT?

As a growing business we have a constant need for great people to join our team. We work in the exciting world of virtualisation and cloud technologies and offer experience in a broad range of leading edge solutions. We really value our people and have a fun and energetic working environment, yet we are still professional and passionate about results.

Many of the ‘BrightCloud crew’ have been with us since day one and pretty much everybody in the business has been here much longer than the national average. This doesn’t just mean
BrightCloud is a great place to work, but it shows our commitment to our customers, our company and ourselves.

So if you have a passion for IT and love delivering first class customer service we would love to hear from you.

Send us Your CV

recruitment@bright-cloud.net

Current Vacancies

Technical Support Engineer - 1st Line

Daventry, Northamptonshire | Permanent, Full Time | Competitive Salary

Posted on 8th October 2020

Essential Skills

Knowledge of the following:

Networking fundamentals (TCP/IP, DNS, DHCP)
Microsoft desktop solutions including Windows 7, 8 and 10 and the Office Suite
Microsoft server solutions including:
- Windows Server 2019/2016/2012
- Exchange 2019/2016/2013
- Office 365
Email and anti-spam concepts
Anti-virus concepts

Required Certifications

There are no pre-requisite certifications for this role, however we will look favourably on candidates that have any of the following:

Any Microsoft MTA level qualifications (especially in O365, Windows Desktop or Server)
Any Microsoft MCP level qualifications (especially in O365, Windows Desktop or Server)
Veeam/Asigra backup qualifications
BitDefender anti-virus qualifications
Any Cisco qualifications

Other beneficial skills/experience

1 to 2 years’ experience working for a Managed Services Provider (MSP) at a similar level
A good grasp on best practices in IT and an understanding and respect for ITIL principles and change control

Whilst we are currently all home working due to COVID restrictions, any prospective candidate will need to live within commuting distance of Daventry as this is primarily an office based role.

For a full job description or to apply for this role please contact recruitment@bright-cloud.net.

Please, no recruiters or firms offering subcontracting.

A Note for Agencies

We do not accept uninvited approaches from Recruitment Agencies. Where we do have a requirement to obtain third party support on a specific recruitment, we will proactively approach a preferred supplier based on our own market research.

We will not pay any agency fees associated with unsolicited third party applications. Should you choose to submit CVs speculatively we retain the right to pursue and hire that candidate without any obligation to third party terms and conditions, regardless of their inclusion in any email or supporting documents (including CVs).