Great Feedback to Customer Survey - BrightCloud Technologies
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Great Feedback to Customer Survey

July 15th, 2010 by BrightCloud

As a support organisation its always difficult to know how good a job you are really doing. We’ve hit our service level targets and achieved 100% reliability of the BrightCloud for the last 5 years now. We conducted a recent survey with a customer that uses both flexible hosting and our support help desk and the results were great!

Superior 17%
Very Satisfied 56%
Average 22%

It’s fantastic to get such good feedback from happy customers, it makes us all very proud of our services and our company.

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