Giving CEOs ways to succeed in the face of accelerating business change
Service levels are being met. System utilisation rates are high. You’ve enabled a web channel. Overall application performance is positive. IT life is good. Your CEO is pleased. It’s time to sit back and relax. Right?
Or is your CEO now asking, “What have you done for me lately?”
As finely tuned as IT has become, the current business environment has created some new expectations.
Business structure has changed. Today’s business is a growing network of relationships between employees, customers, suppliers, and partners. And this network is becoming more complex and dynamic. CEOs are asking questions about the agility of their organisations across this dynamic business network and these questions require a response from IT.
- How can we become more innovative—not just in product design, but in the way we conduct business and in the processes we use?
- How can we create the “operational dexterity,” to deal with the current level of business change and complexity?
- How can we become closer to the next generation of customers that are living, working and buying in new ways?