End User Computing

Taking the worry out of End User Computing

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For small to mid-enterprise businesses BrightCloud will support the peoples use of IT systems by providing help desk, device, and Microsoft 365 support. These services normally packaged together are also available separately to assist busy IT teams, allowing them to focus on application and strategic goals.

This includes some security features such as two-factor authentication, Antivirus management and patch/update management.

Making 365 Easy

Your seamless support partner

Our service means you don’t need to worry about, or be involved in the technical operations of your O365 tenant.

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UK based support

This service is provided remotely by our Support Operations Centre in Daventry; this includes escalation to BrightCloud consultancy team and Microsoft if necessary. This Support service is provided during normal working hours 09:00-17:30 Mon-Fri, excluding UK Bank and National holidays.

Service Features

BrightCloud deliver an outsourced support service for the support, administration, and management of your O365 tenant, applications and features from within the Office 365 administration portal.

M365 tenant support