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Microsoft End User Computing

End User Computing 

Taking the worry out of End User Computing

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For small to mid-enterprise businesses BrightCloud will support the peoples use of IT systems by providing help desk, device, and Microsoft 365 support. These services normally packaged together are also available separately to assist busy IT teams, allowing them to focus on application and strategic goals.

This includes some security features such as two-factor authentication, Antivirus management and patch/update management.

Making 365 Easy

Your seamless support partner

Our service means you don’t need to worry about, or be involved in the technical operations of your O365 tenant.

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UK based support

This service is provided remotely by our Support Operations Centre in Daventry; this includes escalation to BrightCloud consultancy team and Microsoft if necessary. This Support service is provided during normal working hours 09:00-17:30 Mon-Fri, excluding UK Bank and National holidays.

Service Features

BrightCloud deliver an outsourced support service for the support, administration, and management of your O365 tenant, applications and features from within the Office 365 administration portal.

M365 tenant support

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User support

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Device support

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Device backup

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Microsoft licence management & optimisation

We report on the licence optimization (TBSC), Azure Monitor with a summary of the Secure score and backup service. Combined with a quarterly TAM review.

Microsoft enablement

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Why BrightCloud?

We have been providing cloud-based Microsoft applications since 2006 (that’s 5 years before Microsoft launched Office 365!) so we really understand Microsoft and the cloud. With proven experience in Office 365 migrations, optimisation and back up for both small businesses and large enterprises, we are uniquely placed to ensure you get the most from Office 365.

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